About Us
Houston Plumbing, Heating & Cooling has been proudly serving Paxton, IL, and the greater Central Illinois area since 1976. Founded as a family-owned and operated business, we have built our reputation over decades by putting customers first and providing expert plumbing and HVAC services with honesty and integrity. From humble beginnings, our team has grown alongside the community, always committed to delivering dependable service with a personal touch.
Our longevity is a testament to the relationships we’ve built with our customers and our consistent dedication to fixing problems fast and fixing them right the first time. As we continue to grow and adapt, our goal remains simple: to be the plumbing and HVAC provider that families and businesses in Central Illinois can always rely on.
- Value Statement: Trustworthy, Efficient, Accountable, Motivated. We are a team. We are Houston Plumbing, Heating & Cooling.
- Mission Statement: To provide the highest quality plumbing and HVAC products, sales, installation, and service to the people we serve in Central Illinois. To perform our jobs in a courteous, thorough, and professional manner. To give our customers every reason to accept and recommend Houston Plumbing, Heating & Cooling as their plumbing and HVAC provider.
Meet The Tin Man!
Stop by our office and see our mascot, the Tin Man! No matter the season, the Tin Man always brings a smile and a little extra cheer to our shop. Come see what creative look he’s sporting this month!
Why Choose Houston Plumbing, Heating & Cooling
Message From The Owner
From the bottom of my heart, I want to thank every one of our customers for trusting Houston Plumbing, Heating & Cooling with your homes and businesses over the years. Since we started, this company has been more than just a business to me; it’s been a family, a community, and a passion. I’m truly grateful for the relationships we’ve built and the opportunity to serve you with honest, reliable, and caring service. Every job we do is a chance to make life a little easier and more comfortable for you. We look forward to many more years of being your trusted partner, fixing your plumbing and HVAC needs fast, and fixing them right.
– Randy Houston (Owner)
Our Core Values
We believe trust is the foundation of every relationship. Our team is honest, transparent, and committed to doing what’s right for our customers every time.
We respect your time and strive to complete every job promptly without sacrificing quality. Efficiency means delivering reliable solutions quickly so you can get back to your day.
Accountable
We take full responsibility for our work and stand behind every service we provide. If something isn’t right, we make it right — no excuses.
Motivated
Our team is driven by a passion to serve and improve with every job. We’re always eager to learn, grow, and exceed your expectations with energy and dedication.
Community Involvement
Being part of the Paxton and Central Illinois community means more to us than just business. We believe in giving back and supporting the local organizations and events that bring our neighbors together. From youth baseball and football leagues to FFA events and local fundraisers, Houston Plumbing, Heating & Cooling is proud to sponsor and participate in activities that enrich lives and foster community spirit.
We also regularly support Gibson Area Hospital events, post-prom celebrations, local firework displays, and the Paxton Swine and Dine. Our team understands that a strong community is built on collaboration and support, and we are committed to being an active and positive presence in the places we call home.
Pink Shoe Covers For Cancer
Every October, our team at Houston Plumbing, Heating & Cooling proudly supports breast cancer awareness by wearing pink shoe covers as a symbol of our commitment. For each client’s signature confirming our technician wore their pink shoe covers and for every retail purchase made in our shop during the month, Houston’s makes a donation to the Susan G. Komen for the Cure organization.
Thank you for joining us in this meaningful effort and supporting our Team with Pink Shoe Covers for Cancer year after year! Together, we’re making a difference in the fight against breast cancer.